Terms of Service

1. Introduction

Welcome to Blumize. We provide automated workflow services, content generation, and integration-based automation through third-party APIs and platforms such as Google, Meta, OpenAI, and others. Our mission is to help businesses save time, reduce manual work, and improve efficiency through intelligent automation.

These Terms of Service govern your use of Blumize's services. By accessing or using our services, you agree to be bound by these terms.

2. Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our services.

3. Service Description

Blumize provides workflow automation and content management services by connecting to third-party APIs and platforms. Our services include:

• Custom workflow automation tailored to your business needs
• AI-powered content generation using OpenAI and similar services
• Integration with Google Drive, Google Sheets, and other Google services
• Integration with Meta platforms (Facebook, Instagram)
• Guided setup, configuration, and monitoring of workflows

Important: Clients maintain their own n8n accounts and hosting. Blumize does not store, manage, or host automations on our own servers. We act as a service provider to guide setup, build workflows, and offer optional monitoring/maintenance. All client data remains on the respective third-party services and is subject to their terms and policies.

4. User Responsibilities

As a user of Blumize, you agree to:

• Maintain compliance with the terms of service of all third-party platforms you connect
• Provide accurate and up-to-date information during onboarding and account setup
• Use our services only for lawful purposes and in accordance with these terms
• Not use our services to create, distribute, or promote illegal, harmful, or offensive content
• Maintain the security of your account credentials and notify us immediately of any unauthorized access
• Ensure you have the necessary rights and permissions for any content processed through our services

You are solely responsible for your use of third-party services and any content created or distributed through our platform.

5. Credentials and Security Disclaimer

We prioritize your security:

• No Password Storage: Blumize does not store or access your passwords. Integrations use secure OAuth authentication or encrypted API tokens provided by third-party services.
• Encrypted Connections: All API connections are encrypted and handled through secure third-party authentication systems.
• Limited Access: We only request the minimum permissions necessary to perform the automation services you request.
• Third-Party Security: Authentication tokens are managed by the respective third-party platforms (Google, Meta, etc.) and are subject to their security protocols.

Disclaimer: While we implement industry-standard security measures, Blumize assumes no liability for data breaches, unauthorized access, or security incidents that occur on third-party platforms. Security of your data on third-party services is governed by their respective policies.

6. Data and Privacy

Blumize is committed to protecting your privacy:

• We only process data necessary to provide automation services
• We do not sell, rent, or share your personal information with third parties for marketing purposes
• We use Firebase for secure user authentication and data management
• We retain data only as long as necessary to provide services or as required by law
• You have the right to request access to, correction of, or deletion of your personal data

For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by law, Blumize and its affiliates shall not be liable for:

• Service interruptions or downtime caused by third-party API outages or maintenance
• Loss of data, content, or revenue resulting from third-party platform issues
• Errors, bugs, or inaccuracies in automated content generation
• Unauthorized access to or alteration of your data on third-party platforms
• Any indirect, incidental, special, consequential, or punitive damages
• Actions taken by third-party platforms including account suspensions or terminations

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid to Blumize in the twelve (12) months preceding the claim.

You acknowledge that automation services depend on the availability and functionality of third-party APIs and platforms, which are beyond our control.

8. Intellectual Property

Your Content: You retain all ownership rights to content you create or provide. By using our services, you grant Blumize a limited license to process, store, and transmit your content solely for the purpose of providing automation services.

Generated Content: Content generated through AI services (such as OpenAI) is subject to the terms of the respective AI provider. You are responsible for ensuring compliance with their usage policies.

Blumize Platform: All rights, title, and interest in the Blumize platform, including software, workflows, designs, and documentation, remain the exclusive property of Blumize. You may not copy, modify, distribute, or reverse engineer any part of our platform.

9. Payment and Subscriptions

Pricing Structure:

• Setup Fee: One-time fee for workflow design, implementation, and testing
• Monthly Subscription: Optional recurring fee for monitoring, maintenance, and support

Payment Terms:

• Setup fees are due after workflow completion and your approval
• Monthly subscriptions are billed in advance on a recurring basis
• Payments are processed securely through Stripe
• Prices are subject to change with 30 days' notice

Refunds:

• Setup fees are non-refundable once work begins
• Monthly subscription fees may be refunded within 7 days of billing if services have not been utilized

Cancellation: You may cancel your subscription at any time; it ends at the end of the current billing period. No partial refunds.

10. Termination

By You: Terminate your account anytime. Services end at the close of your billing period.

By Blumize: We may suspend or terminate accounts if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• Payment obligations are not met
• Your usage poses a security risk or violates third-party terms

Effect of Termination: Access to services ends immediately or at billing period end. Data retention is subject to legal requirements. You remain responsible for outstanding fees.

11. Governing Law and Dispute Resolution

Governing Law: United States and State of Montana

Dispute Resolution: Informal resolution encouraged → Mediation → Binding arbitration under American Arbitration Association

Jurisdiction: Montana courts

Class Action Waiver: Disputes resolved individually, no class action

12. Changes to Terms

• Blumize may update these terms at any time
• "Last Updated" date will change
• Significant changes communicated at least 30 days in advance
• Continued use after changes = acceptance